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Privacy Policy

This Privacy Policy describes how Parallel Digital (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website at [parallel-digital.com] (the “Site”).

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

  • Personal Information: When you contact us through our website forms or email, you may provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include your name, email address, phone number, company name, and project details.
  • Usage Data: We may also collect information about how you access and use the Site (“Usage Data”). This Usage Data may include information such as your device’s IP address, browser type, operating system, referral source, length of visit to pages on our Site, and other diagnostic data.

How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain the Site
  • To respond to your inquiries and requests
  • To send you information about our services, including quotes and proposals
  • To improve the Site and our services
  • To personalise your experience on the Site
  • To comply with legal obligations

Sharing Your Information

We may share your Personal Information with third-party service providers who help us operate the Site and deliver our services. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your Personal Information if required by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect the rights or safety of Parallel Digital, our employees, users, or others
  • Prevent or investigate fraud or other wrongdoing

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain your Personal Information for compliance with legal obligations, resolving disputes, and enforcing our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Information. These rights may include:

  • The right to access and request a copy of your Personal Information
  • The right to rectify inaccurate or incomplete Personal Information
  • The right to request the erasure of your Personal Information
  • The right to restrict the processing of your Personal Information
  • The right to object to the processing of your Personal Information

Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 13, we will take steps to remove that information from our servers.

Security

We are committed to protecting the security of your Personal Information. We use a variety of security measures to protect your Personal Information from unauthorised access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@parallel-digital.com