Frequently Asked Questions
What is the difference between Website Design and Website Development?
What services do you offer?
We offer a wide range of digital marketing services, including website design, SEO, CRO, e-commerce solutions, social media marketing, branding, email marketing, and local SEO.
How long does it take to design and develop a website?
What is SEO and how can it benefit my business?
SEO, or Search Engine Optimisation, is the process of improving your website’s visibility on search engines like Google. By optimising your website’s content and structure, we can help you attract more organic traffic and potential customers. Get Started with our SEO Services.
What format will I receive my logo design in?
We’ll provide your logo in PNG and/or JPG formats, with PNG being the recommended choice for its clear background. For large-format printing, we can offer SVG files. Additionally, we’ll supply your logo in various sizes optimised for popular social media platforms.
What happens if I miss my agreed deadlines for feedback?
We understand that unexpected delays can happen. If you need to reschedule, please contact us as soon as possible. We’ll work with you to find a new date that works for both of us.
Please note that multiple reschedules or project freezes may incur a 10% fee. Additionally, instalment due dates will remain unchanged, even if the project is delayed.
Can I use my own hosting?
Yes, you’re welcome to use your own hosting provider, however we strongly recommend our hosting solution. This ensures your website receives regular security updates, optimising its performance and safeguarding against potential threats. Self-managed hosting can be complex, especially for those without technical expertise. By choosing our hosting, you can focus on your business while we handle the technical aspects.
Do I own the rights to my website?
Absolutely! Once you’ve paid for your website, it’s yours to keep. While we provide you all the details for your website for you to have full control and access to your website.